FCL UK’s commitment is to provide the highest possible standards of service in all aspects of our business. Our service to clients is reliable, efficient, adaptable and cost-effective.
Key benefits of outsourcing to FCL UK include:
- Time-saving and cost-effectiveness
- Personal attention
- Full range of services
- Reliability
- Flexibility
In particular, these are our current service level guarantees:
- Quotations will be provided within ONE hour
- Bookings will be fully confirmed within TWO hours
- Export docs will be provided on the SAME DAY that shipping instructions are given (for instructions given before 15.00 GMT)
- Overseas orders will be managed by liaising with suppliers
- Shipments will be monitored at all stages, and proofs of delivery will be sent, by post, fax or email
- Flexible credit and other specialist services will be provided which are particularly useful to companies new to International trade.
|
